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<br />. To: Mayor and city Council <br /> From: Dorothy Person, City Administrator <br /> Date: August 28, 1992 , <br /> Re: False Alarm Appeal Process Recommendation <br /> The City has received a request for an appeal of a false alarm <br /> charge. The property owner has appealed this charge. <br /> The city ordinance provides for a charge ($50.00) following <br /> issuance of four notices of false alarm responses. At issue is <br /> the proper process to follow for review of the appeal. <br /> In order to obtain information re: the typical appeal process, <br /> the neighboring cities of New Brighton and Shoreview were <br /> contacted. Also contacted was the Ramsey County Sheriff's <br /> department re: their knowledge of others' processes. <br /> The typical process followed is an administrative appeal. In New <br /> Brighton, the Chief of Police hears the appeal, and in Shoreview, <br /> the Assistant Administrator hears the appeal. They report that <br /> the issues are usually addressed in this forum. <br />. The most commonly given reasons for appeal are 1) situation <br /> beyond the control of the property owner, such as an electrical <br /> storm, heat inside the building for heat sensitivity. <br /> Documentation of such is requested and reviewed; or 2) owner <br /> error, which is usually a new alarm system. The cities look for <br /> documentation of the reasons given and showing of the owner <br /> taking preventative measures to ensure that these situations do <br /> not re-occur. The primary reason given if not one of the above <br /> for not wanting to pay the charge is that the amount is too high, <br /> in which case the owner is requested to write a letter to the <br /> city for ordinance change request. <br /> Recommendation: Approve an administrative appeal process similar <br /> to the above. <br />. <br />.~j.~,." <br />