09-23-24-R - Laserfiche WebLink

Home Browse Search

Attachment A -tZ D�EN,HILLS CITY OF ARDEN HILLS POSITION DESCRIPTION Position Title: Permit Technician/Office Support Specialist Department: Administration Accountable to: Assistant to the City Administrator/City Clerk Positions Supervised: None Status: Reaular Full Time November 2023 PRIMARY OBJECTIVES Performs intermediate skilled administrative support work pertaining to processing various permits (building, zoning, mechanical, plumbing, water/sewer, etc.). Also performs a variety of routine and complex clerical and administrative support assistance, and related duties as apparent or assigned. Provides back-up to the Customer Service Representative (front desk) as needed. Work is performed under the limited supervision of the City Clerk. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS OF THE POSITION Serves as primary role regarding the creation, processing, and issuance of various permits for contractors, builders, and the general public, and directs customers to the appropriate staff member. Responsible for City contractor licensing and financial reporting related to this process. Responsible for weekly, monthly, quarterly and yearly reports for various agencies. Creates and maintains files and records pertaining to permits on the City's website and in Laserfiche to ensure City information is complete, accurate and current. Enters data in PermitWorks in order to maintain and generate accurate computer inquiries and reports. Assists City staff with maintaining the City's web site as it relates to the Building Department. Provides backup to Customer Service Specialist by answering phone calls, answering questions from the public, or routing calls as appropriate. Assists other departments and staff as necessary. EDUCATION and/or EXPERIENCE High school diploma or GED with coursework in business, or related field. Three (3) or more years of administrative support and moderate experience in technical training, IT, office support, word processing, or equivalent combination of education and experience.