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<br />. <br /> <br />. Is willing to make tough leadership decisions <br />. Aligns people's effort toward common goals <br />. Gains others' commitment toward goals <br />. Is fair but firm <br /> <br />. Shares credit with staff as appropriate <br />. Creates a climate of trust and openness <br /> <br />Human Relations <br /> <br /> . <br /> . <br /> . <br /> . <br />. . <br /> . <br /> . <br /> . <br /> . <br /> . <br /> . <br /> . <br /> . <br /> . <br /> . <br /> . <br /> . <br /> . <br /> <br />. <br /> <br />Establishes and maintains strong, cooperative, and trusting working <br />relationships with staff, Council, governmental agencies, and other groups <br />Demonstrates strong interest in, understanding of, and consideration of others' <br />needs, feelings, and opinions <br />Values others and does not come across as condescending or arrogant <br />Serves as an ambassador for the city <br />Helps others achieve consensus <br />Expresses disagreement tactfully <br />Shows sensitivity and tolerance of others <br />Is accessible to others. <br />Establishes strong relationships with other communities <br />Facilitates teamwork among staff <br />Treats others with respect <br />Is an excellent negotiator <br />Relates well to people of different backgrounds <br />Is skilled and objective in resolving conflict <br />Is open and approachable by others <br />Displays compassion when appropriate <br />Works well with all people, regardless of position <br />Possesses strong political sensitivity and interpersonal insight; quickly picks up <br />on group dynamics, people's emotions, etc. <br />. Is outgoing; enjoys meeting people <br />. Becomes involved in the community <br /> <br />5 <br />