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2. Conceptual program structure Upon engagement with the City of Arden Hills. your FCI account team will work with you to set the first strategic planning meeting, \YJe refer to this meeting as a "Benefits Audit" meeting which is conducted with the appropriate City personnel to gain a better understanding of the employee benefits programs, and more importantly the organization's dynamics, We would seek to understand the City's work culture, employee demographics, work conditions, perceived value of benefits and any challenges or issues that the City currently faces or expects to encounter in the near future as it relates to employee benefits. After FCl understands the group's unique goals, objectives and challenges, our staff will work with you to create a customized action plan and timetable, As a result of the Benefits Audit meeting, many 'l'unicipalities have approved an action plan to appoint a benefits committee that included representatives from all levels of the organization. This benefits committee may serve several functions including communication with other employees, understanding the diversities of your workforce, and acting as an advocate for plan changes which is sometimes better perceived from a fellow employee rather than management, 3, Technology Technology Resources Through our relationship with NFl', FCI provides the latest in web based HR support services to help meet your group needs including: . MyHRView provides HR professionals access to a comprehensive resource and reference center, containing employee benefits, HR/ employment, and personal financial planning infomlation that help answer questions and research topics related to human resources and benefits plan issues, MyHRView also explains and analyzes complicated federal laws and confusing acronyms - such as COBRA, ERISA, ADA, FLSA, FMLA, HIP AA and others. Includes a voluminous library of forms, checklists, model language, glossaries, calculators, organization policies, sample lerters and employee communications, covering a wide range of benefits and employment-related areas. Links to state and federal govenunent sites, hundreds of dowuloadable forms, including a complete sample Employee Handbook are also available. . Benchmark Reporting keeps your benefits program current and competitive and is vital to achieving your business strategies. A non-existent or flawed benchmarking process may lead to poor decisions and costly results. NFl' Benefits survey-based benchmarking report will help you detennine how your benefit plan compares to other organizations in your competitive marketplace, as well as control costs. Drawing upon data from a national survey, our advisors provide you benefits benchmarking information based on size, industry, and geographic locations. . Employee Benefit Surveys are designed to capture employees' perceptions and understanding of your organization's benefit package. This can be used to demonstrate to employees tllat their organization is looking out for their best interest, as well as to determinc adequacy of the current benefit package and if dollars are being spent "wisely". Confidential and anonymous, the survey can be administered through the Internet or on papet and re')Wres minimal time and effort from the HR and IT departments. Providing 8 . . .