03-26-07 Item 7B, Community Survey Contract Award

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Information Specialists Group, Inc (lSG): The third quote was received by Information Specialists Group, Inc. (ISG) out of Minneapolis. Information Specialists Group is proposing to conduct a telephone survey of four hundred randomly selected households in Arden Hills. The community survey questionnaire would be conducted by ISG staff members. Quoted Price: The projected cost to conduct a 50 question unit survey is $10,400 ($9,900 for basic service and $500.00 for presentation of survey results). Any changes made to the final questionnaire submitted by the City will result in a $75.00 per hour charge for the additional work requested. Additional consulting work performed by ISG and not specified in the contract will be billed at a rate of$125.00 per hour. The price quote submitted by ISG is subject to a plus/minus increase of 10% from the original price quote. Government Al!encies that have used Information Specialists Group, Inc (lSG): I. Met Council 2. Minnesota Department of Transportation 3. Ramsey County 4. Edina, MN 5. Fort Worth, TX 6. Kansas City, MO 7. South Dakota Department of Transportation Pro's of the Proposal Submitted bv Information SDecialists Group, Inc (lSG): . Information Specialists Group, Inc. has been working with the Met Council and MnDOT on a number of survey issues that impact the City of Arden Hills (traffic and environmental). . In 2006, Information Specialists Group, Inc. expanded its company and added a research division that works to meet the research needs of local governments. . If requested, Information Specialists Group, Inc. also offers the City expertise in performance measurement, GIS/Geo-Mapping, and benchmarking. Con's of the Proposal Submitted bv Information Specialists Group, Inc (lSG: . Information Specialists Group has minimal experience working with local government agencies in the Twin Cities metropolitan area. . City staff is concerned about the language in the proposal submitted by the Information Specialists Group (ISG) that the bid proposal can be increased or decreased by 10% once the project has begun. . The proposed questions are too rigid and overly general. The proposed questions do not provide the City with enough flexibility to tailor the questions towards Arden Hills. Recommendation- City staff is requesting City Council direction regarding the conducting of a community survey. At this time, City staff is recommending the proposal submitted by Decision Resources, LTD. The City will have greater flexibility and input regarding the questions that are being asked of 4