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<br />JiJ'l-20-2Iil02 15: 49
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<br />LEAGUE OF MN CITIES
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<br />P.08/21
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<br />I h. li.lt three yoars have .een a neo\lS!y by numer""" individuals. I t can
<br />I ltemeodow growth in the OUnl- do ill 0' thes. thini" cheaply a.n<l easily.
<br />",', l>er oflocal govemmeoo rhat .... However, it is always good advice to 0-
<br />wing electronic comm\lD.iQliOl15 moll nothing thot you would not miod
<br />teehnologies /Or ddivering ."... having nwed to the court ho,,,,e door.
<br />t '.' vices? info~on, md cOOU2lu- Pollcy ma.kets' e-mail convenatioDi arc
<br />, I nicaaon.. Every doy, ein.. ate I generally not protected speech,
<br />I creating home p~ on the 71u p..&ll~ "'1'"/1 spudlIf_
<br />World Wide Web. These home pages wh". makl..t eI<<tr...ie ..q_lS. Cw;-
<br />'iare UIOd to delive, servie., ""d infOr- renl'ly, you may provide some p"blie
<br />l'''_don to <ili2ens, and 10 promote IOmeo via phooo. Even tbwgb this
<br />, r": ,'tCO%lomie. development and ~de. Ev- It also opeo, up the world....... world of mec:ho<l i$ infonnal ",Ii difficult to
<br />, ,', ,cry day, at)' officials are getlUig con- ! thou,ands .fhome pages devoted to document, callen !rill expect a rapid
<br />. 'I:' "oecred to Internet ,ervice. and elec- i travel. 'portS. adult content, hobbies, re.ponse, When considering e-nl2il ""d
<br />" " ,tranic mail oapabilitie.. And every dol', cto. UltiJmtoly, there i. little one c.n the Internet to ptovide .cmc"" not
<br />, ,lIl.Ore and more local government! are do to koq> . determined p<mon from only i. there an expeCtation of an oven
<br />, being 4ced with important policy .......ing these oi,e., Perhaps 0'" way q~icker r..pome, it is wie< to docu-
<br />:- 'questions aJl"ecting their electronic O:l deal with thJ. ;"UC i. to male. sure men'. So uyou expect to deliver 'or-
<br />i: 'dOmmunicatiow systerru. 'employees undentmd the use and pur.. I vice$ in ehis IUanner, set u.p a. rapid te-
<br />Public Technology, In.. (nI) bts po$CI of thelntemet. lleColC granting 'ponse proces., ,
<br />prepared .evoral poin.. 10 help local $Oe..., hwe e",h employee Sign an afli- I x..,;,.g ....."thi..g .....y ""t &. tit.
<br />government officiah, both elected and <lavit llut ,tates that only legal and ap- a.....,... Freedom of rnfomuuon .....
<br />appointed, manage and maintain their propri"e (meaningjob-rehted) ~,.. .re qu_ otten te\'!Ori.. municipal attor-
<br />presence in the "cybcrworldH while allowed during bu,jrtC$s hol,t~. ncys trying to prOtect the government.
<br />ItilI promoting eHective :;ervice deliv- $<a4rlty m.uld " proteeUd. Etn.- Otten they will re.ommend keeping
<br />err to citizens and eIlicient use of re- ploye.! n.ed to unde"emd that O<;ee" .uit>ble backup eopi.. of ill .-mail
<br />source<. Citle. should .omider the ful- to c.nl2il :md ,he loce,,\o< j, 'e'tecced tranarnisoions. Clearly, prud.nce .ug-
<br />lowinll' poin~ when developing to authorized penol'l$, The primary ges.. that yo~ keep. reason.ble
<br />Intcmer U$e pOlicjes: . way such a.ccess is protected is through amount of e-mail b.ckup ~n (.:;se of
<br />E-mail bdo"f,' tq theg..emment. the use OfP'''WD!<J.. Employe.~ an; hardware fuilures. ascleup your docu-
<br />Any way you lock. at it, the e-nWl expected to prott:ct their passwords menu fOf 01 re~qQn:able peri(')d oftirne
<br />soh-arc, computers. maintcnance--in m1J~h like they protect ehcir bank card before diol;poling of th~m according to a
<br />shott, the entire I)"tcrn-belongs to the and PIN numbers. publi,hed policy,
<br />govemmcnt. But now ,nould you we A h."" pagl .h~.Id rtflt</ wtlI on I AII.-mail ....,,"1"' .ho..ld be ,igned
<br />lIili infonnati<m? Fo< il15W1.', do you thtgo.emnlt.l. The World Wide Web I ,.;!h "PproprWle idontificntliln. E.ch.-
<br />view telepnone> dilferrntly than you alio"" any tn.ier '0 announce itself t. mail message ,hould be signed by it>
<br />do e-mail? If so, why? Twenty yom the world and derno""'.te it! <.pabili- 'author, Ofte" . n.me, title, depart.
<br />ago there were lot'> of rul.. re~..ding tie., II ;. . di.play window with hun- : mc"t, phone nlJlIlbe,. and I3x number
<br />rolephone u,.. Not every de.1: had one drecls o(thou..nd, (lfpm.,"h! vls,tO", I is ill thot is neceuary, bllt .ttfficicnt in.
<br />and they were expensive. Now every I Govc:nunen~ need to c{)11:,uder the im- i fuIlUaQOn showd be: a~wr:n.acicaIly ap-
<br />employee has one .nd the.. are ..'" ,age Ihoy wish ,he r.", of ,he world, 10- i pli.d, jf po,<lble, $0 ,h.. ti'e receiver
<br />f~w uc:nforced" rules regarding their I eluding theit e.otl:rcit\l~n~. tu ~ ano ! knoW! who sent tht:' mr::s~~. ..
<br />use. In &ct. me" ofche ",I., have re- i must ensure ,bat thelt home poge re. I
<br />suited from c()S~ (e.g., no pei"!iona.l1(')t1g , fleets well en sovernment. I Dait &~ IJ ht.C$int# marid.,'j!crfcr ir(()1-
<br />distance phone call,). I FIlT policy mallen, e-mail I, p..hlil;. I' mati"" .tMi<$" l'l<bli, T,d,.oCo<!y, 11....
<br />ne Intml~t k unulUofYd. When a Using e-mail otftrs ~ useful W3.y to I R.~rintCd witt, pcmll'::3i~lt.frPm th~ lv(ay
<br />city opens up the use of the !ncernee to ,onduct scm.i-{onna.l convcnations in a I" 1997 [;SlICS G Opti(J)It$, E-M:ail &: Intcr~
<br />its employe~ it optms up a wealth of non-intrusive w~. It ~an transmit .at- net U,c In Locai Government, Cl puM'-
<br />information, resources, lU1d capabilities. ,nchme<<., and be =<ived ,imulta. I ",film of tl" National uaf/l1t. ~r Cities,
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<br />Developing Internet and E-Mail PoHcies
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<br />By Dale .&w<n
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<br />J\1,n,VOi'r '997
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<br />MfN~i.~orJt CIJ'!ES
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