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<br />~.I _~t_~~o y~.~~ <br /> <br />OJ.':'''T..Jo..J~J.~;:I <br /> <br />l-t...t.....HL... '",,"\..J'" .........., ,,,,,,,,_,,_ '..'... <br /> <br />,............... ~_. <br /> <br />FACTOR FOUR. COl'i"TACTS WITH OTHERS <br /> <br />This factor meaSl'res the requirement or responsibility fOT handling contacts tbat aTe <br />corulidered essent.Jl for complete performance of the job; consider the freqUeIlcy and <br />importance of the contacts, tact, influencil1g, llnd the good V;1'll of the p. uhllc. <br />.. ..', <br /> <br />Degree <br /> <br />.Description <br /> <br />1 <br /> <br />Personal contacts are routine in nature, such as furnishing <br />lInd obtaining information upon request, with others 'il'itbin <br />the orgllnUation. <br /> <br />2 <br /> <br />Oceallional contacts with others within the d.epllrtment <br />OJ' orgllnization on routine matters or occllsion~l contacts outside <br />of the organization to furnish or obtain routine information OJ" <br />repGrts; requires sOl11e tact to avoid JDisundentanding or improper <br />bllndIing wlikh could llffect results. However, the primarY <br />I:esponsibility ofhllrmOllioUll reJanollships.1s retlUne;l by the ...... <br /> <br />jmItlediates~pervi~i'~ _ . -..~~. ~,,::':';:~:;~J'~"f,;\~:;':<1~' <br /> <br />Regular contact with other agencies 01: general. plililict~ ohbi,~ii::.~d!5<~ / <br />or sopply factuallllfo=ation. Tact is required to obtsm . . '" '..' <br />cooperation or maintain good,wiU, llVOJd friction. <br /> <br /> <br />'---..;.' ' <br /> <br />4 <br /> <br />Regular contacts with others outside or inside the organization, <br />including elected offichib and frequently with adlllini$trative or <br />Bupervi.o;ory positions; obtains cooperation, approval~ of actions, <br />may reprelell.t org:mlz2tion to the paWk which requirej influence <br />to obtain cooperation or approvals; inlproper handling ofwme of <br />tbe duties will have II llIlIjor impact OK operating results. <br /> <br />5 <br /> <br />Regular contacts of considerable importance On significant matters, <br />usually with contacts ou~ide the organization; frequently involve <br />difficult negotiatiOlls that require a well develo~ ability to <br />influence and lXlaintain good relatioll8. <br /> <br />~. <br />