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Roseville Parks and Re(:reation survey data are entered twice into an electronic dataset and then compared. Discrepancies are evaluated against the original survey form and corrected. Range checks as well as other forms of quality control are also performed. Telephone " "I ta ,��"fir°"I" °'�:��"f" ��1�ro ."W�`�` ��..... �°�� "�� ° �� °��"� �� .��W �� Computer Assisted Telephone Interviewing (CATI) is an interactive front-end computer system that aids interviewers to ask questions over the telephone, and manages the sample (the RDD telephone numbers to be called by the interviewers). To aid in interviewing, the interview script is programmed. The computer program controls branching to or skipping among questions, and validates the data as it is entered. As the interviewer reads the question on the screen and enters the response, the next question is automatically brought up onto their screen. In addition to controlling the branching, a CATI system provides on-line checks on the responses keyed in and alerts the interviewer of inconsistent or out-of-range values. This improves the overall quality of data collected, and means that the separate step of data entry is unnecessary. A CATI system also schedules and dials households via an automated process. The system searches for the next household to call based on certain priority rules. If the call was not answered, the system automatically schedules the household to another time. If the interview could not be completed, the system also allows interviewers to re-schedule the appointment to a date and time favored by the household. Interviewers are carefully trained to understand not only the specific meaning of the words in the questionnaire script, but also the broader purpose of the survey. Experienced supervisors are always on-site and available to interviewers. Calls are frequently monitored by supervisors and can be monitored by clients as well. We will pilot test the instrument with a small sample of respondents. Pretesting helps to ensure that the questionnaire is clear and unbiased; and allows for editing ambiguous or stilted questions. Pretesting also allows interviewers the opportunity to create effective responses to unanticipated respondent answers or questions. Generally, if we have done our questionnaire design work well, only a few changes grow out of the pretesting, although some can be critical. When all pretest interviews are complete, modifications to the survey are made, if necessary, and then confirmed with the client. The interviews completed as part of the pilot testing of the survey will count toward the total number of desired completed interviews and be included in the final dataset. NRC staff always listen in on the pretests, and we invite you to join us if you are interested. We can provide a call in number and you can monitor the interviews and speak with the project manager, to discuss any suggestions or concerns, as the interview proceeds (the interviewer and respondent cannot hear your comments). Page m.