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03: 21r `?f~Q2 2 ; : 1~ ~`:~X some cases the Coczncil c~u~. offer a pubhc or private for-urn. A private farua~ is a meeting between a Iarnited number of cora~plainants and cane or more news cutlets about a specific complaint. that is less likely try be of ir~aterest to the general p~~blic.A private forum has aproblem-solving focus. public forums are of intei°est to a Iarge group of people, involve a nurn.ber of ed.ia ®rgani~ations, and zr~ise questions abt~ut corm®n journalistic practices. The purpose of a public fc~rixnl is a public airing ®f the issues. ~esi.des these, Council staff keeps track. of trends in complaints and produces a qu~~-terly newsletter to 1{eep media e~eoutives abreast of the kinds of iZehaviors that are leading to complaints. amour complaint n~a.y appear in ghat ne~vs.l.etter, with identifying in~rorxnation rern.c~ved. C~ ~ ~ (~ ~ Cl 2 Day ~ e ~~ithin 4$ hours of our receiving the complaint forms, we inform the news organizatiati that a forzn.al complaint has beery Tiled and that, unless the parties report it as resolved within 3~ days, a hearing will be scheduled. The news organization is asked to respond to the complainant within 10 days, tivith a cagy to the I~Tews Council. A cagy of the corriplaint and signed wasver, and a copy of the Cc3uncil's procedures, are sent to the news arganization. Council staff will. offer the free services of a professional ~nedi.ator. Days 10 c~ 2C): Staff asks both pt~-ties i.f they have made any progress in resolving the complaint and renews the offer of mediation. Day 3~ (or earlier, if c®mplainanl: gives notice that no resolution is possible and regtaests a het~ring): Staff will ask you if you°re satisfied with the news outlet`s proposed resolution. 1 } If yes, staff will record the case as resolved. 2} If no, staff will: a} con:L~:rxxr the ne~.t a~ra-ilable hearing date, az~.d b) ask you and the news outlet to submit final written statements that include any new information obtained during the process of trying to resolve the complaint. "The Complaints Corntnittee will review the complaint materials and may ask for additional documentation, nlay decide that an expert witness should be present at the hearing, or may reject irrelevant docu.rnentation. The Cog~rrrittee will help word th.e Ti.nal notable question(s). The final infozmation packet may contain up to 25 pages of info~-rnation fr®rn each party. If you believe the Complaints Coxz~ittee has withdrawn material that would Delp your case, you can object in a letter tQ the st:~ff. The following materials wily be included in the final complaint package (which ~ available to the public) ariginal complaint forrtz;