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garbage, proof of insurance, annual notification to City and customers of rates, separate collec- <br />tion of yard waste and special waste (appliances, furniture, etc.), walk up service, give a choice of <br />three different size containers. Most haulers charge extra for separate collection and for walk up <br />service. Prices are based on the size of the garbage container. Although it's not clear that all <br />haulers are meeting all these requirements. One resident in a focus group of homeowners said he <br />switched garbage haulers because the one he originally had refused to arrange a special pickup of <br />his yard waste. <br />Companies are required to notify the City and customers at least 60 days in advance of any <br />change in rates. Roseville has no rate change notifications on file for the past three years other <br />than changes made when annual rates are filed. However phone calls from residents to City staff <br />following the publishing of hauler rates in the January/February Roseville Wrap suggests custom- <br />ers are being charged a variety of rates not just the rate on file with the City. <br />There is no monitoring to ensure haulers are following the terms of their licensing. Even if the <br />City were to find a company in non-compliance revoking a license would be an unlikely occur- <br />rence because of the ensuing negative reaction from that company's customers. <br />Companies typically bill quarterly. Many bill for the quarter to come. The billing system used by <br />the haulers makes it so that residents are unable to switch haulers mid-quarter and receive a <br />rebate. <br />Effect of Traffic <br />Following the 1991 report Options for Residential Waste Collections and Recycling for Roseville <br />the Council divided the City into five zones. Garbage and recycling service is restricted to a <br />specific day of the week for each zone (see map below). <br />�; <br />,� � _- <br />i� <br />S C +��` <br />_ �, <br />_ '' _ <br />�dnesday <br />Ili�h��JV i4 - _ <br />Friday j <br />t ouo�. R.wd n <br />�,Na ��C�vI <br />�� r � <br />—� <br />R.MJ l IS ���� <br />K� r <br />According to Thor Bank who was <br />chair of the 1991 committee that <br />nday authored the report, the committee <br />recommended the zone system to <br />. restrict garbage and recycling truck <br />traffic to one day a week. Before <br />that haulers could chose the day of <br />� service. Bank said residents did <br />ay �not like garbage trucics driving <br />down their streets four or even five <br />�,��^��� days a week and residents were <br />� concerned about pollution, noise <br />'°<<M�'�°� `,��°�� and safety. Some haulers have <br />complained that going to zones is <br />an unfair restriction on their business. But residents in the focus group said they are quite happy <br />that truck traffic is restricted to one day a week. <br />A minority of residents still has concerns about the amount of truck traffic on their streets. In the <br />2002 resident survey 22% were concerned about the effect garbage trucks have on air pollution, <br />41 <br />