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Stat�on Location, Apparatus, and Staffing Analyais Roseville, MN emergency and non-emergency calls. Thus, the travel response times may actually be better than records indicate for emergency calls. Total Time — The total response time is referred to as the time elapsing between receipt of the emergency cail and arrival of the responding unit to the scene of the incident. For mathematical reasons, one cannot simply add the 90�' percentile call processing, turnout, and travel time segments to reach the tota190°i percentile response time. Typically, the total response time is calculated using the difference between ihe arrival time and the call received/alarm time seg�nent. As previously rnentioned, however, RFD does not keep track of the time the call is received. As a result, i:his precluded the total response time interval from being calculated and analyzed in this study. Recommendation 3: Monitor the time of which calls are initially received by E9II. This would allow for accurate assessment of the total response time interval for RFD and to deterxnine whether or not this segment complies with NFPA guidelines.2 Standards and Compliance NFPA 1710 — The National Fire Protection Agency (NFPA) 1710 offers benchmark standards for response times. These nationally accepted guidelines are commonly used as a performance goal for carecr fire departments. Table 2 illustrates the NFPA standards for each response time segment and RFD's level of compliance. Table 2: RFD Compliance with NFPA 1790, 2007 Response Tlme NFPA 90'" Percerrtile RFD 9a"' Psrcentile RFD Complfance S ment Goal 20Ui Percerrtlle Cafl Processin 00:01:00 00:01:09 N/A Tumout 00:01:00 00:01:003 100 Travel 95� Due Unit 00:04:OU 00:07:00 50 Total (1S� Due Unit) 00:06:Q0 N/A N�p4 Total (1st Full Alarm 00:08:00 00:07:00 NIA4 Assi nment As noted, the RFD compliarice for the call processing time interval cannot be measured as this se�nent is extrapolated from the 5t. Paul Fire Department. The strongest compliance for Z NFPA l 710 standards recommend a total response time of 4 minutes or less for the first arriving engine company andlor S minutes for the deployment of first full alarm assignment at a fire suppression incident. 3 This time interval is an approximation and based on information provided by RFD. 4 The total response time interval could not be calculated as call initiation/alarm times were noi provided in the CAD data. System Planning Corporation 11 May 2008 TriData Division