Fire Strategic Plan revised July 2002

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• Continue to deveiop and implement programs that keep mernbers infozzxied of departmental activities and events. • Continue to develop and i;nplement programs and policies that foster an environment where all members can keep new ideas flowing up and down. • Continue to devetop staff skills to improve communications between the fire departrnent and other city departments and outside agencies with whom we have intcraction. • Continue to develop and implement programs to mainta.in and improve communications between the fire department and its customcrs. Action Plan AP. 2.24 Divisions will work in a cooperative fashion to ensure that members are receiving all pertinent information they need to do a quality job. PRIORITY 3. AP 2.25 Qperations Division shall design and implement hardware, softwarc, and SOGs for alpha-numeric paging of emergency calls. PRIDRITY 4. AP 2.26 Operations Division shall design and implement hardwarc, software, and SOGs for LED displays and pnnters ("Rip & Run"} in each fire station to transmit emergency call information. PRIORITY 4. AP 2.27 Admin�istration Division will conduct periodic surveys of the membership to determine their level of approval and satisfaction with the performance of administration and use this tool to provide feedback for improvement. PRIORITY 2. AP 2.28 All Divisions will collaborate to prepare and distribute a comprehensive annual report of fire departxr�ent activities t� all members, ciry admin:stration, and interested citizens. PRIORITY 3. AP 2.29 Thc Firc Chicf will schcdule a minimum of two departmental staff ineetings to be held monthly to disseminatc information and discuss procedural and operational changes witn the membership. PRIORITY 2. AP 2.30 Monthly officers meetin�s will be held to discuss issues, gain consensus, and develop administrative, operational and training goals and objectives. PRIORITY 2. AP 2.31 Each District shall hold periodic meetings (no less frequently than quarterly) to discuss district issues and to design and implement solutions to district issues. PRIORITY 2. AP 2.32 Divisions will work in a cooperative fashion to ensure that members are receiving all pe�-tinent information thcy need to do a yuality job. PRIORITY 2_ Moved from the Accountability section. Taking care of our f refighters The ability to serve as a firefighter is a gift. Being able to help others during times of great personal tragedy is the reward. Firefighters do what many are not able to do... and what many more are not willing to do. Our family of brother and sister firefighters 19