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perforznance benchmarks will enhance the personal safety of our fire fightcrs and <br />improve the chances of survival for victims as wcll as reduce property damage. <br />RFD Standard 100.03 has becn previously developed. This standard establishes <br />performance benchmarks against which the department will rneasure its effeciiveness to <br />provide quality emergency services to the citi•r.ens of Roseville. Response times and <br />associated definitions from Standard 100.03 are attached to this section. <br />4bject�ves <br />• Establish a method to measure response times. <br />• Meet RFD Standard 100.03, Performance Benchmarks. <br />Action Plan <br />AP 3.11 Evaluate and develop and implement a method to accurately measure response <br />times. PRIORITY 2. <br />AP 312 Discuss results of department performance under these response time <br />benchmarks at montk�ly department meetings and post the data on Fire Wire. PRIORITY <br />2. <br />AP 3.13 Monitor and adjust staffin� models and/or response procedures ensure a prompt <br />response to emergency calls for service. PRIORITY 2. <br />Response Time Benchmarks <br />(frozn RFD Standard 100.03) <br />CALL PROCESSING TIME <br />STANDARD: {maximum} b0 Seconds. <br />ACHIEVEMENT G�AL: 95% of ali emezgency calls for service. <br />STAFFED STATION TURNOUT TIME <br />3TANDARD: (maximurn) 60 Seconds <br />ACHIEVEMENT GOAL: 95% of all emergency calls for service. <br />STAFFED STATIQN RESPONSE T�ME <br />STANDARD: (maximum) 5 Minntes <br />ACHIEVEMENT GOAL: 95% of all ennerge�cy calls for service. <br />27 <br />