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City Council Meeting Retreat Tuesday, February 18, 2015 Page 12 Mr. Rapp questioned if that KOI achieved the desired effect by simply volunteering, did it advance the quality of life or achieve a goal other than creating more opportuni- ties, or what the meaningful end measurement was about volunteerism to get the City where it wanted to go. Councilmember Willmus suggested some sort of metric be plugged in for each de- partment such as for the internal operations within the organization as they related to volunteer positions by department(e.g. clerical assistance). Councilmember Etten questioned if that was any better than simply increasing volun- teer numbers or hours. Councilmember Etten noted the investment by the City in the Volunteer Coordinator position for the purpose of improving volunteerism and mak- ing it more rigorous in new areas, with the overall goal to get more volunteers in- volved. Councilmember McGehee opined that she'd like to see 3-4 small targeted opportuni- ties for either brainstorming ideas or general purpose research on topics coming be- fore the City Council. Councilmember Etten opined that is very specific for this type of broader exercise. Councilmember McGehee stated that she was attempting to get to the definition. Mr. Rapp suggested that the KOI was volunteer hours, with the TARGET being to in- crease the number of volunteer hours by 25%; and staff then identifying strategies to achieve that and meet the needs of the organization via survey needs, or whatever the next step is in solving that. Mr. Rapp asked if this was a reasonable approach. Councilmember Laliberte opined that, with that description, and using Councilmem- ber Willmus' route as an initiative, it could free up staff to do what they were trained to do, by putting volunteerism into certain places. Suggested KOI • Community satisfaction - %satisfied with process • Volunteer hours—increase volunteer hours by # • Participation by demographic population(e.g. renters) and segments of com- munity (e.g. Karen immigrants) Housing& Redevelopment (Subgroup: Councilmember Etten and Community Development Director Bilotta and Po- lice Chief Mathwig) Priorities: Variety/diversity — housing, redevelopment, commercial; Prepared for change; Reinvestment; Growth of tax base; Proactive; Job creation; Living wage jobs; Fulfills community needs (public assistance?); Public safety considerations; Cost benefit ratio understood at the frontend).