CC_Minutes_2015_0218 - Laserfiche WebLink

Home

City Council Meeting Retreat Tuesday, February 18, 2015 Page 6 • Equipment, facilities, and in-ground • Accommodates change without extreme dollar fluctuation • Innovation • Reliability • Long life cycle • Matches community needs and values Mr. Rapp suggested a division on infrastructure issues is in the near term, or their per- formance period, with an emphasis on rehabilitation, maintenance and sustainability versus expansion and upgrading quality. Mr. Rapp noted it was not an either/or situa- tion, but a review of the City's biggest challenges. Mayor Roe noted that the twenty-year capital improvement program (CIP) had al- ready allowed a lot of areas to be addressed. However, he noted the need to focus on some things without designated funding to-date (e.g. pathways). Councilmember McGehee referenced Community Development Director Bilotta's comments on amenities, and suggested looking at creating amenities where opportu- nities arise (e.g. development with sufficient land to build attractive retention ponds versus a lift station with a fence, or a handicapped bridge versus no access). • Address Current Deficits Organizational Effectiveness • Customer Intimacy • Inter-departmental cooperation • Adapting to change • Performance Measurement (e.g.program and service level prioritization) • Prioritizing our resources • Providing adequate funding Councilmember Willmus sought clarification from Finance Director Miller on what was intended by"performance measurement." Finance Director Miller responded that, if the City's desire is to move toward cus- tomer intimacy, how it would measure if it was reaching that goal. Mr. Miller ques- tioned if the intent was to start small and build from there; and in determining the ser- vices provided by the City, deciding if they were allocating resources accordingly. Councilmember Willmus suggested this involved program and service level prioriti- zation, which was then added to "performance measurement." Councilmember Laliberte noted centralized communications efforts recently imple- mented, and asked staff if they saw other areas needing the same efforts.