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Special City Council Meeting Monday, May 27, 2015 Page 8 At the request of Councilmember McGehee, Ms. Ryan advised that while the need for more physical space was an ongoing topic of conversation and evalua- tion, it was still under consideration as to how best to accomplish it. Since transactions have increased by 11% over the last five years, but the number of employees have not increased since 2008, Councilmember Laliberte questioned if total FTE's had changed during that time. Ms. Ryan responded that they had not, other than an additional part-time person, but not new FTE's, as positions have fluctuated among current staff versus any increase in hours/week. If a dedicated employee was provided to work specifically with auto dealerships, Councilmember Laliberte questioned if current staffing would be restructured. Ms. Ryan responded that this is the Center's major priority going forward for suc- cession planning and day-to-day operations. If the 2016 budget provides those requested budget priorities, Ms. Ryan advised that then once they were on board, this would allow staff to look restructuring the operation. If additional FTE's were available, Councilmember Laliberte asked if there would be an expansion in hours, including evenings. Ms. Ryan and Ms. Wrzos responded that they would be open to either, whether for the general public or auto dealerships. Ms. Ryan advised that currently, due to staffing constraints and the need to serve the general public, they did not allow auto dealerships to come in on Saturdays, but could do so if and when additional staffing was available to offer that opportunity. At the request of Councilmember Laliberte, Ms. Ryan and Ms. Wrzos confirmed that, if more marketing was done for the retail/consumer base for the License Center, they could handle increased business under this proposed plan; with dis- cussions already held accordingly. Information Technology (IT) Network Manager Terre Heiser and IT Sup- port Supervisor Veronica Koes Mr. Heiser introduced Ms. Veronica Koes in her role as IT Support Supervisor, a change approved by the City Council last year allowing the IT Department to de- fine service responsibilities for operations and services. Mr. Heiser briefly sum- marized the Departments SWOT analysis and development of their strategic plan. Mr. Heiser noted, under strengths, the greatest strength was identified as the part- nership and cooperation of the joint powers agreements (JPA's) within the IT Di- vision with 41 service agreements in place with other communities and agencies, allowing the City of Roseville to maintain a more diverse and stronger staff than