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2015_0723_CCpacket
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2015_0723_CCpacket
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8/7/2015 9:01:10 AM
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7/16/2015 3:28:54 PM
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iii. Provider will maintain the necessary network client access liceuses for tl�e <br />Recipient's Covered Uiuts. <br />iv. Provider will maintaiii the necessary anti-virLis licenses for the Recipient's Covered <br />Units. <br />v. Provider will worlc with Recipient on configtu•ing access between the Recipient's <br />Covered Units and the Recipient's intei-�Zal networlc servers a11d applications. <br />b. Recipient <br />i. Recipient will agree to participate in a common Micirosoft Active Directoiy (AD) <br />doinain and assign all Covered Units to tl�e doinain. <br />ii. Recipient will adopt and abide by common iiser, coinputer and other seciu•ity policies <br />established by the Provider to insure the protection of others wifllin the shared <br />network. <br />iii. Recipient will be responsible for purchasing any other• software and application <br />licenses required for the Recipient's individual compliters. To rnai�ltain compatibility <br />standards with other systems on the Provider's shared network, all software <br />applications must be approved and iustalled by ihe Provider. <br />iv. Recipient is responsible for providing a suitable �iltei-net connection froin an <br />approved I�lternet Service Provider to establish a vii�tilal private networlc (VPN) <br />connection to the Provider's shared networic. <br />Support Scope Changes: <br />It is expected that the Covered Units supported will fluctliate that might cause an adjustment of the <br />support fee. The following events will trigger an automatic r•eview of the stiippoi�t budget amount: <br />a. blcrease in the suppol�ted user accounts of 10% or more diiring the term of the agreement <br />b. Decrease in the suppol�ted user accouuts of 20% or more that is not related to seasonal or <br />teinporaiy staff fluctuations <br />c. Addition of networlc connected facilities <br />d. Additional network access devices including switches, routers, wireless access points <br />e. Additional servers or workstations <br />8. Assumptions and Constraints: <br />a. Ownership of Equipment and Licenses <br />i. Provider will retain ownership of shared servers (physical or virtual), selver licensing <br />aud shared application licenses that were purchased by the Provider. <br />ii. Provider will retain ownership of end-user client licenses associated with delivering <br />the services described in the taslc order <br />iii. Recipient will retain ownership of any physical equipinent purchased by the <br />Recipient for their exclusive use. <br />iv. Recipient will retain ownership of a�ry� additional software or licenses purchased by <br />the Recipient for their exclusive use. � � <br />'I'aslc Communications/1Vlanagement/Reporting: <br />Requests for assistailce shall be cominu��icated to the Provider via an authorized point of contact <br />INFORMATION TECHNOLOGY SHARED SERVICE AGREEMENT TASK ORDER 2015-MWMO-001A Page 3 of 4 <br />
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