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IIL Medical Direction and Medical Advisory Committee: 1. Provide a tool to customers (patients) for determining customer satisfaction and report results to the Medical Director. 2. Consult with the Medical Director on anticipated changes in patient care, new equipment and service upgrades. 3. Advise the Medical Director in a timely manner of any: a. complaint received concerning the delivery of care by the City. b. medication or procedure (e.g., intubation) errors that occur. c. equipment, vehicle, or communication failures that impacts patient care. d. vehicle accidents that occur while responding to, on scene, or in route with a patient (in the vehicle) to a receiving facility, regardless of damage; such notice to be provided within 24 hours of the accident. e. City personnel gross deviation from standards of care, loss of licensure, deviation from applicable codes, ethical rules or applicable laws; such notice to be provided immediately. 4. Allow the Medical Director the opportunity to interview City clinical candidates for employment and offer input regarding that selection. 5. Designate an individual to be accessible to the EMS CS as needed. 6. Consult with the Medical Director on crew configuration and deployment changes. 7. Maintain the following documentation and records for each City personnel that may come into contact with patient care areas: a. Immunizations and screenings for Hepatitis B, Tetanus (every 10 years), Influenza (optional), and Mantoux (annually). Documentation must include refusal forms, if applicable; b. HEPA or N95 respirator fit-testing; c. Other licensing requirement documentation as required by Minnesota law; d. Background checks; e. Initial emergency driving training; and £ Annual practical skills proficiency statement for each individual. (End of Schedule 1.2) 1032762-6 12