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Regular City Council Meeting Monday, May 15,2017 Page 13 Councilmember Etten noted that the operating surplus from the License Center had been used by the city for the last few years to reduce the General levy, and asked Finance Director Miller if and how this would affect that ability. Finance Director Miller advised that he was sensitive to that situation, and with $300,000 in surplus revenue taken annually over the last few years to support other city services/programs, he recognized the potential to cut into that amount of sur- plus annual given the double lease amounts over a period of time. However, Mr. Miller stated that he was hopeful that revenue growth would more than accommo- date that increased expense,but would be assessed over the next few years in real- ity. Mr. Miller noted that any significant revenue gains would probably remain stagnant for the next few years in the short-term until the new business model is implemented. Mr. Miller noted the importance of improved space for customers and the frustration for License Center staff to watch lines going out the door for those customers waiting for a passport, and with money ready to be spent but fre- quently seeing those customers walk away due to the poor customer service and/or long wait lines. License Center Supervisor Pam Ryan reported that, as part of the Deputy Registrar Association, she was very aware of the Real ID situation with a lobbyist continually watching legislative discussions and actions. If and when Real ID happened, Ms. Ryan assured council members and the public that the Roseville License Center was ready to do staff training for this potentially longer drivers license transaction. If additional space is made available and space reconfigured, Councilmember Laliberte asked Ms. Ryan if staff would be prepared for that additional increased burden for both passport and drivers license functions as of January 1, 2018; with Ms. Ryan responding affirmatively. Finance Director Miller reported on and reviewed the results of further discussions he and City Manager Trudgeon had with Gaughan(landlord)on the timing of space renovations including relocation of the existing tenant into another open space in the mall; and timing for the city to complete specifications and secure the additional 1600 square feet by hiring additional professional services for those drawings. Mr. Miller reiterated that staff was awaiting City Council direction before moving for- ward. With Councilmembers noting several issues involving the physical property itself, Finance Director Miller noted that staff had already alerted Gaughan of expecta- tions for improvements with some already planned for the facility, including park- ing lot improvements and exterior branding for Roseville and the License Center itself to receive distinction from other leased space at the mall. Ms. Ryan further noted the importance for that distinction for License Center staff to be recognized as city employees by the public.