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Department / Program:License Center <br /> <br />Organizational Responsibility: Finance Director <br />Department Description <br />The License Center serves the general public as a MN Department of Public Safety Deputy, offering State <br />auto, drivers, and DNRlicenses. It also serves as a Passport Acceptance Agency in conjunction with the <br />U.S.State Department. The Program’s activitiesare accounted for in the License Center Fund. <br />2016Goals and Objectives <br />Implement the License Center’s2016-2020Strategic Plan. <br />Update the Annual Work Plan. <br />Maintain a minimum 98% compliance rating on passport policies and procedures. <br />General an annual net surplus to support other City programs and services. <br />Renovate selected facility areas to maintain customer service levels and overall appearance. <br />Financial Summary <br />20122013201420152016$ Increase% Increase <br />ActualActualActualBudgetBudget(Decrease)(Decrease) <br />Personal Services$901,196$957,650$1,034,920$1,092,000$1,295,900$203,90018.7% <br />Supplies & Materials9,6649,35713,59511,60013,3001,70014.7% <br />Other Services & Charges199,909205,124234,137441,175546,925105,75024.0% <br />Capital Outlay2,6626,8925,33410,00021,50011,5000.0% <br />Total$1,113,430$1,179,023$1,287,987$1,554,775$1,877,625$322,85020.8% <br />FTE's14.2514.2514.7514.7516.75 <br />2016Budget Impact Items <br />Personnel increases include a 2.0% cost-of-living increase for City Staff and wage-step increases <br />for eligible employees.It also includes two additional positions including; Passport Supervisor, and <br />Auto Dealer Specialist. <br />Other services and charges increase due to higher budgeted contributions to support other City <br />functions. <br />Capital Outlay is increasing due to planned equipment replacements. <br />2014/2015Achievements <br />Maintained the highest volume in the State for all city-managed Deputy Registrar Offices. <br />100% compliance rating from the U.S. State Department’s audit on the License Center’s passport <br />policies and procedures. <br />Generated $100,000 in net annual proceeds to support other City programs and services. <br />41 <br /> <br />