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V. RELAT�ONSHIP WITH PUBLIC/PUBL�C RELATIONS <br />RESPONS�BILITY <br />•�'lans, organazes, azad �naiz�tains training af ez�aployees ia� contact wi�h �he public, either by <br />phone ar zn pezsan. <br />• Ensures that an attitude and feeling of helpfiilness, courtesy, az�d sensitivity ta public <br />percep�ion exists in em�Ioyees caming in contact with the pub�ic. <br />• Establishes and �ai�taiz�s an i�age o£t�e City to the cnmmunity that represents service, <br />vitality and professionalisrn. <br />e Establishes a�nd anraazntains a liaison with �rivate, non-governmental ageneies, organizations, <br />and groups invalved in areas of concern that relate ta services pr actzvifiies p�t�e City. <br />�'ERF(�RMANCE STANDARD <br />Corn��nicatinn services will be considered effective when a�najo�ity o�t�e canditiazzs �ave �een <br />successfully fc�lfilled. <br />• Ca�ttacts with the �nedia are timely and crec�ible. <br />• Pu�lications are var�ed a�d ca�siste�tly well-received by citizens. <br />• Feedback froz�z t�e public and the coz��nur�ity leadership is posi�:ive. <br />• City �as good image with ca�parabie arg�nizaiions. <br />Rating: 1 2 _3 �4 �5 <br />Below Expecta�ions Meets Exceeds Expectations <br />Expectatia�s <br />Cnmments: (Obser�atians of Evaluator) <br />Suggestia�s �or �nprovemez�ts: (Speei�c area(s) that need strengthe�ing) <br />Coz�mendatians: (A�rea(s) af performance calling fnr praise/commendatioz�) <br />