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% what extent is the sur�ey customizable? <br />Yo� maq c€�stornize your s�arve� by choasizzg from a set of questions tY�at are com- <br />zr�anly �sed i�� citizen suzveys, that have been endorsed by a panel of experts and <br />that �Zave been tested at several �ilot sites. You aIsn ha�e th� c�ption af creati�g three <br />poliey questions that are entirely specific to your jurisdiction. Furtkzerznore, yau may <br />choose among a se�ection o� additional services tn rnodify t�e administration by <br />inci�ding an open-ended q�estian, coznpa�-isaz�s to yo�r previo€�s s�rvey res��ts, a <br />larger sa�nple size, phane data collectian, a Spanish translation, custorriized norms, <br />�eographic crasstabs and a breakdown of results by respo�denc characteristics. <br />What wiil �he margin of error in the results be? <br />Typieally, with a sample size af 1,200 surveys, iheze will l�e abaut 400 responses, <br />w�ich translates tn a margin of error that zs aPproxiznately 5 percentage paints arnund <br />ar�y �ercent. Qne o� the additional options is a larger sa�npie size of 3,p0� reside�ts, <br />wizich will reduce the zzaargin of error to about � percentage paints. <br />How lonq w�a! jurisdictinre s��ff sper�d on Tl�e Natianal Ci�izen SurrreyTM? <br />'Filis will vary and wil� deper�d in part or� the way your jurisdiction operates. A lead <br />staff inern�er for t�e praject eouid expeci to spend from 1� to 40 �aurs ove�� the <br />course of the 18-week administration. Publicity is encouraged and wall take additional <br />staff ii�n�. 'Th� reward for your rather srnall in�estment of tim.e wili be a better survey <br />and a higher respanse rate. <br />What is t6�e cosi af The Na�innal Ci�ixen SarweyT"', and how does it carr�par� <br />ta the cost of a surr►ey fram � prav'aie cor�sultant? <br />Y�u will find enc�osed a list of optians and prices fnr The Natioz�al Citizen S�rvey'� <br />services a�7d you wi11 find The NCS�°' more affordable than a fuily custarnized survey. <br />The added val�ae of r�ormative data rnakes The NCST"' even more cast-et�ectzve and <br />useful. <br />How Inng witl it take ta get resuCts and #he report anc� we sign up? <br />Once you sign up, you wili receive a packet of materials requesting informatian about <br />cuscozz�izing tl�e survey. The cflmplete time frazne is a�pz-oximately 12 weeks frarr� the <br />time we reeeive your cnmpieted materials frorn t�aat packet. <br />4 <br />