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Monday, September 30, 2002 James A Otto General Manager Olive Garden Restaurant 1525 County Road C Roseville, MN 5 5113 Re: Liquor License Dear Mr. Otto, This is my response to your appeal from the Chiefs September 19� letter. My response is based upon the entire record in this case, including the hearing on Wednesday, September 25, with you and Mr. Harrell. Here are the facts. On September ��'=- the Olive Garden was cited by the Roseville Police Department for serving alcohol to an under-aged individual. The Olive Garden does not contest this citation. Mr. Otto and Mr. Harrell acknowledge and regret this liquor violation. The Olive Garden has terminated the server. As a result of that violation, the Chief sent the Olive Garden a one-day liquor license suspension, based on the premise that the Olive Garden had not qualified for a lesser sanction as a voluntary participant in the City's Optional Manager and Server Training Program. That Program allows for lesser sanctions for liquor violations in return for licensees such as the Olive Garden carrying out a robust and aggressive liquor training program for each employee who serves alcohol. Here, the Olive Garden has an approved curriculum for such a liquor training program, but the Olive Garden failed to use or maintain a sign- up sheet verifying the attendance of each employee in their voluntary training. Mr. Harrell explains that he did not receive the Chiefs April, 2002 letter informing him of his duty to use and maintain such a sign-up sheet for liquor training. However, he insists that the server who committed the violation, as well as all other Olive Garden servers, in fact participated in the Training Program. The Olive Garden simply failed to record the attendance of each server as required by the Chief in her April letter.