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graphic design elements from City Staff and community members. A Communications Specialist then edits the material and provides text files in Microsoft Word, images in jpeg or tiff format and graphics in InDesign, PageMaker, Corel Draw and/or Adobe Illustrator to the printer for layout during the first week of the month of mailing. The designer and Communications Specialist consult on initial ideas on layout. That and subsequent consultation may rely on e-mail and fax as well as telephone and in-person conversations. The printer provides a blue line copy of the layout within 4 days. The Communication Specialist reviews the proposed design and provides corrections and changes within 1 day. A second copy is returned to the City within 2 days. The Communication Specialist reviews the proof within 24 hours. The four-page, broadsheet Roseville Wrap is then printed, prepared for mailing and shipped to the post office for delivery during the last week of the month. These processes ensure the finished four-page Wrap will efficiently and effectively communicate relevant information about Roseville to residents. As a result of this new process and design, the Roseville Wrap has increased its effectiveness as a communications tool based upon resident feedback. For instance, the January/February 2002 Wrap included an article on radon testing. It was tied in to a campaign by Ramsey County to offer reduced price home testing kits to Roseville residents because Roseville has one of the highest levels of household radon contamination in the County. The Wrap arrived in homes beginning Saturday, December 29. In the first three working days after that the County received more than 30 orders for the radon testing kits. By the end of January, the County had received orders for nearly 500 kits meeting its goal for the entire three-month program. PROPOSAL EVALUATION CRITERIA 1.01 To provide services including but not limited to layout of source material generated in Microsoft Word, Adobe Photoshop, Adobe PageMaker, Adobe InDesign, Adobe Illustratorand/or Corel Draw; use of relevant clip art, in-house printing of a four-page, broadsheet newsletter on paper with a minimum of 30% post consumer recycled content; ability to staple inserts; a runner to pick up and deliver copy; inkjet addressing of 1,108 newsletters and prepare approximately 15,572 for pre-sort standard mailing; and delivering newsletters to the Post Office needed to achieve the ultimate intent of effectively and efficientlypublishing the Roseville Wrap. 1.02 The Vendor will have the ability to meet strict deadlines and the ability to hold space to accommodate last minute additions and corrections. 1.03 The Vendor will propose a process by which the high-quality customer service expectations noted on the bottom of page one and top of page two are to be met. 1.04 The Vendor will include with the proposal examples of municipal newslettersproduced