2010-03-23_PWETC_AgendaPacket - Laserfiche WebLink

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Direct Education (continued) r t :.. • ~ MarkeO with a {?, Or [^,, '~ b~ ~ Q ~~ r _ This - - - -material ' `=7' ~ ~ N - cannot ~ "~ S,aP - be recycled. ~~ You can call the hotline to fintl out The city provides bins to ~prrEN ~ what's recyclable antl what's not. hold your recycling) iHEMI ~~ :J _ 1ltank you /orrecyclin ! 9 Sample Tags When there are no bins available in which to leave a tag, drivers report any issues on a separate form, and in order to communicate with these recyclers directly, we send educational postcards. These are similar to the tags and encourage residents to give us a call with questions. Drivers and hotline staffworked together to send out 742 educational postcards in 2009. Again this is an increase from 2008 and can be attributed to taking advantage of more education opportunities. 2009 was definitely a great year for our education team, drivers were diligent in their educational tagging and the Eureka Recycling staffmade sure residents received all the extra education they needed to successfully participate in the program. Personalized letters with detailed information and instructions to residents about setting out recycling are used when the usual tags and postcards have not been successful in correcting repeated problems. These letters help residents better understand the program and are a more personal way to begin having more detailed conversations with residents about issues that may be confusing to them. This year Eureka Recycling sent personalized letters to three residents. As in previous years, the most common issues for residents that required direct education were confusion about plastics (what types of plastic are recyclable) and proper sorting. Special Pickup Addresses To ensure that every resident has the opportunity to recycle, Eureka Recycling offers to collect recycling from locations other than the curb for residents who request special pickup service due to short- or long-term physical limitations. This service is provided free of charge to ensure that anyone who would like to recycle has the opportunity and to help remove any physical barriers residents may have. Currently, this service is extended to 88 Roseville residents.